Centre for Behaviour Support

Welcome to the Centre for Behaviour Support

We are a practitioner owned and operated provider of therapeutic services, based in the Albury-Wodonga area. Our goal is to provide services that are strengths-based and family-focused. Driven by our core values, we provide services and spaces that are high quality, co-designed, safe and accessible. We offer face to face services in the Albury-Wodonga and surrounding areas, and telehealth options for more remote locations. We firmly believe in raising the quality standards of Positive Behaviour Support and our services reflect that. We work alongside people of all ages in all stages of their life journey, who may or may not have formal disability diagnoses.

Registered NDIS Provider: 4050162957

What is Positive Behaviour Support?

Positive Behaviour Support (often referred to as PBS) is a person-centred, evidence-based approach that seeks to first and foremost improve an individual's quality of life, with a secondary goal of understanding and thus reducing the need for challenging behaviours. By utilising a strengths-based model, PBS asserts that all behaviour is a form of communication and seeks to understand the underlying functions behind behaviour that is challenging, places an individual at risk or has resulted in restrictions being placed on the person. This approach acknowledges the complex and interlinking factors that contribute to someone using certain behaviours, through examining and understanding the complexities of their biological, social and psychological wellbeing.

Engaging in PBS can (and should!) look different for each person. Whilst there are assessments and reports that may often be used, there is no 'one approach fits all'. Your experience should be based upon a clear and in-depth understanding of your needs and goals, and that of your family and support system.

Why choose us to work with you?

It's a big deal to engage with a new Practitioner (or any service provider for that matter!). You are essentially inviting them into your home and into your circle. We will always view this as a privilege and work with you in a way that feels right for you. Our practitioners are highly experienced, skilled and qualified, with over 20 years of combined disability sector experience, including as advanced and senior practitioners. We come with a wealth of knowledge and are committed to upholding and improving the practice quality of PBS.

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How does this all work?

It's important to us that this process is as simple as possible!

Step 1 - Complete a referral

Simply fill out our online referral form via the link on this page. Alternatively, reach out to us and we can email you a copy.

Step 2 - We will get in touch with you!

Once we receive your referral, we'll get in touch to chat further. If you're happy to proceed and we have capacity, we'll gather any other relevant information from you and draft a service agreement. We will discuss which Practitioner is the right fit for you.

Step 3 - Review & sign your service agreement

We will send you your PBS service agreement and take time to ensure you understand it before you sign it. Once you return your signed agreement, we can get started!

Step 4 - We start working together!

Your Practitioner will spend time with you setting goals and planning your PBS journey. From here, it looks different for each person, depending on their needs, goals and funding.

Not sure yet, need help or don't quite understand what PBS is?

We are always happy to schedule a no-pressure chat! You can decide if we are the right provider for you and get more information on what PBS looks like.

Arrange a chat